Food & Beverage · Fast Food
Burger Urge (Smithfield)
1 Mount Milman Dr, Cairns, Queensland, 4878
Google Maps
Updated: 25 May 2026
Authenticity Score: 60/100
About
McDonald's Smithfield is a typical fast-food outlet that receives mixed reviews. While some customers appreciate the convenience and the modern, clean facilities, there are frequent complaints about order accuracy, cold food, and poor customer service. It's a hit-or-miss experience that seems to depend heavily on the staff on duty.
Our Review Process
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Most Relevant
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Newest
20
Highest rating
20
Lowest rating
We analyze 72 public reviews for Burger Urge (Smithfield) using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Food Taste
50/100
Value for Money
55/100
Pro Tip
Check your order before leaving the drive-thru to ensure everything is correct.
Drive-Thru
Playground
Pros & Cons
✓ What Works Well
- Convenient location
- Modern and clean facilities
- Good for a quick meal
✗ Areas to Improve
- Frequent order inaccuracies
- Food is often cold
- Inconsistent customer service
Frequently Asked Questions
- Is the play area open?
- Do they have table service?
- Is it open 24/7?
User Feedback
Always get my order wrong.
Food is usually cold.
Clean store, but service is slow.
Quick Info
- Category Food & Beverage
- Neighborhood Smithfield
- City Cairns
- State Queensland
- Postcode 4878
- Country Australia
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