Quandoo Australia Pty Ltd
Professional Services · Restaurant Reservation Platform

Quandoo Australia Pty Ltd

225-233 Clarence St, Sydney, New South Wales, 2000

Google Maps Updated: 25 May 2026
Authenticity Score: 65/100
About

Quandoo is a mixed bag. For diners, it's often a convenient way to book and earn points, though some report issues with points not appearing or bookings being cancelled. For restaurant owners, the feedback is much more critical, with many complaining about aggressive sales tactics, hidden fees, and difficult contract terms. It seems to be a useful tool for some, but a source of frustration for others.

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We analyze 76 public reviews for Quandoo Australia Pty Ltd using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Professionalism 45/100
Communication 40/100
Pro Tip

If you're a business owner, read the fine print of the contract very carefully before signing.

Reservation system
Loyalty program
Pros & Cons

✓ What Works Well

  • Easy-to-use booking app
  • Loyalty points program
  • Good for reaching new customers

✗ Areas to Improve

  • Aggressive sales and contract terms
  • Inconsistent customer support
  • Issues with points and bookings
Frequently Asked Questions
  • How do I redeem my points?
  • Is it worth it for restaurant owners?
  • Why was my booking cancelled?
User Feedback

Great app for booking, but support is lacking.

As a business owner, I'd stay away.

Points system is a bit of a hassle.