Food & Beverage · Japanese Izakaya
Shibuya Izakaya Mackay
99/101 Victoria St, Mackay, Queensland, 4740
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Updated: 25 May 2026
Authenticity Score: 75/100
About
Shibuya Izakaya offers a fun, interactive dining experience with Japanese BBQ and a variety of dishes. Many enjoy the novelty of the robot servers and the quality of the meat. However, service consistency is a major issue, with reports of long waits, rude staff, and poor communication.
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Highest rating
15
Lowest rating
We analyze 69 public reviews for Shibuya Izakaya Mackay using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Food Taste
75/100
Value for Money
70/100
Pro Tip
The BBQ tables are the highlight; make sure to book one.
Interactive
Fun
Pros & Cons
✓ What Works Well
- Fun atmosphere
- Quality meat
- Robot servers
✗ Areas to Improve
- Slow service
- Rude staff
- Inconsistent food quality
Frequently Asked Questions
- Do I need a booking?
- Is it authentic?
- Why is the service so slow?
User Feedback
Fun experience
Service needs work
Hit or miss on quality
Quick Info
- Category Food & Beverage
- Neighborhood Mackay
- City Mackay
- State Queensland
- Postcode 4740
- Country Australia
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