Subway
9/837 S Western Hwy, Byford, Western Australia, 6122
Customers are deeply frustrated by frequent order errors and poor management. While some staff members receive praise for being helpful, the overall vibe is marred by rude behavior and inconsistent food quality. Many report missing items and long wait times for delivery. It seems like a hit-or-miss spot depending on who is working. The lack of professional accountability from management is a recurring pain point.
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Check your bag before leaving the counter; order accuracy is a major issue here.
✓ What Works Well
- Friendly individual staff members
- Quick service when not busy
- Convenient location
✗ Areas to Improve
- Frequent order inaccuracies
- Rude and unprofessional management
- Inconsistent food freshness
- Why is my order always wrong?
- Is the manager always this rude?
- Why are the wait times so long?
Order accuracy needs serious work.
Management needs to learn basic hospitality.
Staff training is inconsistent.
- Category Food & Beverage
- Neighborhood Byford
- City Byford
- State Western Australia
- Postcode 6122
- Country Australia
